Warranty Information
Tech Global stands behind every product we distribute. Learn about our warranty policies, check your warranty status, and find answers to common questions.
Enter your product serial number to check warranty status.
Serial number is usually found on the product packaging or on a sticker on the device itself.
Warranty Disclaimer
All warranty services are provided by Tech Global as an authorized distributor. Warranty terms vary by brand and product. Products purchased from unauthorized sellers may not be eligible for warranty service. Always retain your original purchase receipt as proof of purchase.
Brand Warranty Policies
Covers manufacturing defects in panel, backlight, and internal electronics under normal use.
Covers manufacturing defects in internal components and fan assembly under normal use.
Covers defects in structural components, front panel ports, and pre-installed fans under normal use.
Covers defects in fan motors, pump units (AIO), and included mounting hardware under normal use.
Covers manufacturing defects in internal components and fan assembly under normal use.
Covers defects in structural components, front panel ports, and pre-installed fans under normal use.
Covers manufacturing defects in chipset, expansion slots, and onboard components under normal use.
Covers manufacturing defects in GPU, VRAM, and cooling assembly under normal use.
Covers manufacturing defects in internal components and fan assembly under normal use.
Covers defects in structural components, front panel ports, and pre-installed fans under normal use.
Covers defects in fan motors, pump units (AIO), and included mounting hardware under normal use.
How to Claim Warranty
You can claim through the shop you purchased from.
To claim directly with Tech Global, you must ship the product to us at your own expense.
- Original receipt is mandatory.
- Video evidence of the fault is required.
- Unboxing video is advised for DOA/Physical damage claims.
We will attempt to repair the product first. If repair is not possible, it will be replaced. If the exact model is discontinued or out of stock, we may offer a similar product from the same brand or provide cash compensation.
Exclusions: User-induced damage, physical damage, or issues caused by improper use are not covered under warranty. Please refer to the full terms PDF for each brand for detailed coverage information.